Kiara | Tenant Portal Skip to main content

Tenant portal

One place residents actually use.

Pay rent, report a problem, find the lease, get an answer. No app to download, no password to reset — and Kiara is behind every screen.

RESIDENT ENGAGEMENT · TRAILING 30 DAYS 84% MONTHLY ACTIVE
MONTHLY ACTIVE
84%
of residents, no app install
ON AUTOPAY
71%
enrolled through the portal
SELF-SERVED
92%
of questions, no staff time
AVG RESPONSE
48 sec
to a substantive answer

The front door for everything.

Residents get one thread and one place to look. Your team stops being a switchboard.

Rent, in three taps.

Balance, due date, and payment history on the first screen. Autopay in one tap, partial payments where your policy allows them, and a receipt that posts to the ledger immediately.

Balance due · Sept 1 $1,845.00
Autopay · from Chase ····4471 ACTIVE
August rent · paid Aug 1 CLEARED
July rent · paid Jul 2 CLEARED

Report a problem in the same thread.

Photos, video, and a description go straight to the Maintenance agent, which troubleshoots on the spot and books the vendor. The resident sees the appointment, the ETA, and the close — without calling anyone.

Kitchen sink leak · reported 9:04am CLOSED
Vendor · Rivera Plumbing, 2–4pm CONFIRMED
Hallway light out · reported Tue SCHEDULED
Renewal offer · expires Sept 15 ACTION NEEDED

Answers at 2am, in their language.

Where is the shut-off valve? When is trash pickup? Can I add a roommate? Kiara answers from the lease and the property record, in any of 32 languages, and hands off to your team when it should.

¿Puedo pagar la renta en dos partes este mes?
Sí. Su contrato permite pagos parciales. Puede pagar $900 hoy y el resto antes del día 10 sin cargo por retraso.

What lives in the portal.

Payments

ACH or card, one-time or autopay — with full payment history.

Requests

Report, track, and close maintenance without a phone call.

Documents

Lease, addenda, notices, and receipts, always available.

Renewals

Offer, negotiation within your limits, and signature in one place.

See it the way a resident does.

We’ll walk the portal end to end — payment, request, renewal.