From the first text to the paid invoice. One agent owns all five steps.
The 2am text gets a real answer in under 30 seconds.
Kiara triages severity before it triages anything else. A burst pipe, a gas smell, or no heat in January reaches your on-call phone immediately with the address, the unit, the resident, and what was said. Everything else waits until morning — and the resident still gets an answer tonight.
Everything your coordinator does between the request and the receipt.
Your coordinator stops doing eighteen jobs and starts doing one: judgment.
What operators ask first.
Do we keep our own vendors?+
Yes. Kiara dispatches your network on your terms and rates. If you want new coverage in a market, it can source and onboard vendors, but nothing is swapped without you.
What stops it from spending our money?+
Spend caps are set per property and per category, and the agent prepares payments rather than executing them — money movement runs on audited rails, never on a model's decision.
Does it work with in-house technicians?+
Yes — routing, scheduling, and time logging for your own techs work the same way as vendor dispatch, with drive-time-aware routing across the day's board.
How long until we're live?+
One to two weeks: connect systems, load your policies and vendor terms, then expand scope as you approve the results.
Bring us one week of work orders.
We'll show you exactly which ones Kiara would have closed on its own — and what it would have cost.