Kiara | Pricing Skip to main content

Pricing

Priced by the door. Not by the seat.

Three plans, separated by how much of the work the agents take on. No charge for users, no charge for resident conversations, and no separate bill for the system of record.

CORE
$9.99 / door / month

The system of record, plus the agent that answers the call that cannot wait until morning.

Book a demo
✓ Rent collection ACH, card, autopay, reminders, delinquency workflows
✓ Document management Leases, property and renter’s insurance, signed and stored
✓ Tenant portal Payments, requests, and documents in one place
✓ Reports and owner statements Rent roll, delinquency, cash flow, P&L, tenant ledgers
✓ Maintenance agent Intake, diagnosis, dispatch, and the invoice closed out
COMPLETE MOST OPERATORS
$19.99 / door / month

Every agent turned on. The unit gets filled, the vendor gets paid, and the books close without anyone chasing them.

Book a demo
✓ Everything in Core The full system of record and the Maintenance agent
✓ Leasing agent Listing, inquiries, tours, applications, and move-in
✓ Accounting agent Transaction coding, receipts, reconciliation, and close
✓ Bill pay agent W-9s, COIs, approval thresholds, ACH and check
✓ Utility management Billing, allocation, and submetering with recovery
ENTERPRISE
Custom

For portfolios where the org chart is the hard part — multiple entities, regions with their own rules, and analysts who need the raw data.

Talk to sales
✓ Everything in Complete Every agent, every module, no gating
✓ Multi-entity consolidation Funds, entities, and regions rolled up with eliminations
✓ Custom agent policies Different autonomy and thresholds per portfolio or owner
✓ API and warehouse sync Your data in your warehouse, on your schedule
✓ Dedicated success and SLA Named manager, quarterly review, priority escalation

EXAMPLE · 1,240 DOORS ON COMPLETE = $24,788 / MONTH · BILLED MONTHLY, NO PER-SEAT FEES

What is in each plan.

FEATURE CORE COMPLETE ENTERPRISE
PLATFORM
Rent collection ✓ ✓ ✓
Document management ✓ ✓ ✓
Tenant portal ✓ ✓ ✓
Reports and owner statements ✓ ✓ ✓
Utility management and submetering ADD-ON ✓ ✓
AGENTS
Maintenance ✓ ✓ ✓
Leasing — ✓ ✓
Accounting — ✓ ✓
Bill pay — ✓ ✓
CONTROLS AND TRUST
Approval thresholds and spend caps ✓ ✓ ✓
Audit log and full export ✓ ✓ ✓
SOC 2 Type II, SSO, SCIM ✓ ✓ ✓
Unlimited users ✓ ✓ ✓
Resident conversations NO CHARGE NO CHARGE NO CHARGE
Custom roles and approval hierarchies — — ✓
SCALE AND OPERATIONS
Multi-entity consolidation — — ✓
Per-portfolio agent policies — — ✓
API and data warehouse sync — — ✓
Custom owner packet templates — — ✓
Policy sandbox before rollout — — ✓
Data residency options — — ✓
GETTING LIVE
Implementation and migration ✓ ✓ ✓
Supervised shadow mode ✓ ✓ ✓
Migration from multiple systems — — ✓
Named success manager — — ✓
Priority SLA and 24/7 escalation — — ✓

FAQ

Questions about the bill.

What counts as a door?+

Every unit under management, occupied or vacant. Student housing counts by the bed, group homes by the room, and commercial by the suite — the same way you count them internally.

Why is the Maintenance agent in the entry plan?+

Because it is the work that never waits. Most platforms put their AI in the top tier; we put the agent that answers the 2am text in the first one. Leasing, accounting, and bill pay are the ones that follow a policy you have to set up first, so they sit in Complete.

Are there per-seat fees?+

No. Add every person in your office, your regional managers, and your owners at no additional cost.

Do you charge for resident conversations?+

No. The agents can text, email, and talk to residents as much as the work requires — volume is never a line item.

Can we start on Core and add agents later?+

Yes. Agents turn on per portfolio and prorate from the day you enable them. Most operators start with Maintenance, then move to Complete at the next turn cycle.

When does Enterprise make sense?+

When the shape of your organization is the hard part — multiple entities or funds, different autonomy rules by region or owner, a data warehouse your analysts live in, or a migration off more than one incumbent system at once.

What about payment processing?+

ACH is included. Card payments carry the processor’s fee at cost, passed through without a markup — you choose whether to absorb it or pass it to the resident where your jurisdiction allows.

Is there a minimum?+

No. There is no minimum door count and no minimum contract value. You pay for the doors you have, and the count adjusts as your portfolio changes.

Bring your door count.

We will price it on the call and show you which agents earn their keep first.